Saturday, June 18, 2011

I got a promotion!

So as I mentioned a while ago, I got a new job. It was not a job I expected I would ever have, or even thought I would want, but honestly I love it so much. I work for a disability law firm called Myler Disability. I had heard about it from my friend Jillian who worked there and figured I would see if I could work there too. The day of my interview I stressed out as they had me do a typing test to measure my WPM and asked me math and spelling questions. Luckily I didn't totally blow it, and I got the job :)

Basically my job was working in the DLC. People would call in, or I would call people who needed help filing for a disability claim with Social Security. It was a long process, as I had to qualify every person I talked to to see if they were even eligible to submit a claim. Our calls were only supposed to be taking about 15-20 minutes but everyday I would get a couple calls that stretched out to 45 minutes, because they wanted to tell my every detail of what has happened to them. Sometimes it was also really difficult because some of these people are mentally disabled too. They aren't in the right frame of mind, and they would yell at you or get mad at you for no reason, even though you were just trying to help them.

But sometimes you got a person that you could tell really really needed your help. It was most satisfying to help those people. And sometimes there were people you couldn't help. All day you would get these lame bogus claims from people who had asthma or ADHD who were just too lazy to work and wanted to file disability, but I really wanted to help those who really needed it. I remember one woman who called in who was obviously strained in her speech. I could tell something was really wrong with her, but I couldn't understand a single word she said. She kept asking for help, and I kept asking for her to give the phone to someone who I could communicate with. Eventually I could make out that that person was not home and couldn't help her. I felt SO bad cause there was nothing at all I could do. I wanted to help her so bad, but all I could do was give her the Social Security Office's phone number. That night I went home and cried. I cried for a long time cause I wanted to help her so bad and I couldn't. Sometimes things like that really took a toll on me, but more often then not, I was able to help people who needed it.

So last week at work my supervisor walked down to my desk and asked to speak with me for a second. My heart fell into my stomach as I thought I was in trouble. He took me into a private room and told me to sit down. He asked me about what my plans after having a baby were and asked me how I felt things were going. I stuttered as I tried to explain my intentions, shaking with fear that I was in trouble for something and afraid I was about to lose this job I loved. He finally explained that they have an opportunity in a higher department called the RTS management and thought I would be a good fit for it. I about passed out! He asked if I wanted to accept the position and I of course said yes! He told me to go gather up my stuff and I would be moving over that day. Next thing I know Im saying goodbye to my team members (which I was sad about cause I really liked them) and I was in my new department at my new big and spacious desk! So far this week I have been training and I love my job even more now. Bascially I work in a department where the clients claim has already been denied by SSA 2 times already, and in our department we prepare them to get ready for their hearing with the judge, so the judge makes the decision on whether to approve or deny them. I basically communicate with clients, doctor's offices to recieve their medical records, and the ODAR (Office of Disability Ajudication and Review). I feel a lot more responsibility on my now because this is so much more important that everything be accurate, but I am beyond excited that I have this new job and feel so blessed that I got a promotion!

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